Read time: 4 mins
In this week’s issue, I want to talk about why you should offer A.I. Chatbots as a Local Small Business Consultants and/or Digital Marketing Agency Owners…
Not only can an A.I. Chatbot be a powerful asset for just about any business…
They can be a great way to get your “foot in the door” with local small businesses too!
So with that in mind…
Let’s dive in!
Why You Should Offer A.I. Chatbots
It’s no secret that A.I. Chatbots are all the rage these days…
You may have even seen some talk recently about selling A.I. Chatbots to “boring businesses”…
These are very useful and quite helpful to a business’s prospects and customers/clients/patients…
And an A.I. Chatbot can even convert them into leads and/or sales.
When trained well, most of the time an A.I. Chatbot will provide excellent support and answer all the questions a person may have.
Where To Use Your A.I. Chatbots
About 99.9% of the time an A.I. Chatbot will be used on a website…
However, these A.I. Chatbots can also be used on the following…
- Google Business Profile
- SMS
When you add an A.I. Chatbot to multiple channels such as the ones listed above…
It can be a real game changer for just about any business.
But, unfortunately, not all A.I. Chatbots are created equal…
Meaning, an A.I. Chatbot is only as good as the information it has to work from.
What To Use To Build Your A.I. Chatbot
There are a few different options out there you can use to build your A.I. Chatbot.
While all of them have their merits…
In my opinion, one of them stands above them all.
HighLevel.
Why?
Simply because HighLevel has so many other features as well that it just makes the most sense to build out an A.I. Chatbot in it rather than some other 3rd party SaaS (Software as a Service).
And you can get one up and running “out of the box” fairly quickly with a few clicks of the mouse.
And although that will give you a sustainable solution…
There are some limitations…
Including, but not limited to…
How you can “feed” the A.I. Chatbot the data it needs to carry on a conversation with someone.
As of the time of this writing…
The one major drawback is that you can currently only feed it URLs.
Whereas in the near future, I believe they will add additional ways to train the bot.
More specifically, the ability to upload content to essentially create your own LLM (Large Language Model)…
Or being able to tap into a vector database like Pinecone offers.
How To Build Your Own A.I. Chatbot
If you’re a HighLevel user, you can get started by going to Settings > Conversation A.I.
Then select the channels you want the A.I. Chatbot to be used on…
- SMS
- Google Business Profile
- Chat Widget (SMS)
- Live Chat
Once you do that, click on “Bot Training”…
And start typing or pasting in the URLs that contain the information that will give the A.I. Chatbot the necessary information it needs to accurately communicate with a person’s questions.
Then you can also supplement it with additional frequently asked questions.
Once you’ve completed this part, you can click on “Bot Trial” to test it out…
And depending on how it responds, you can make any adjustments you deem necessary and see fit.
Rinse and repeat until you’re satisfied with it.
If you want to step up your A.I. Chatbot game…
You may want to consider implementing my “A.I. Chatbot Engine” that will be available soon!
In the meantime, get out there and start selling your brand new A.I. Chatbot service to new and existing customers/clients.
See you next Monday!
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